CBSE Class 10th | Subject : Information Technology 402
Book 1 Solutions (Employability Skills) |
Unit 1 : Communication Skills
Class 10 Employability Skills Important
Questions and Answer (Book Solutions)
Most Important Question and Answers of Employability Skills class
10 which is PART A of IT CODE 402 are discussed here. here you will get all
important questions and answers of class 10 Employability Skills. Full marks of
this book are 10 in the written examination. The most important thing is there
are a variety of questions which will come in your board exams like MCQs, Fill in
the Blanks and subjective questions. After going through these questions which
are provided here you will easily get 10 out of 10 marks in class 10 it codes
402 employability skills.
Types of Question asked :
1. MCQs: The first Type is MCQ. It is a very easy part. In this Part, you will be given 4 options for each question. You only have to select the most appropriate answer out of those. This will fetch you good marks.
2. Fill in the blanks: This again is an easy part. you have to fill the correct word to complete the answer.
3. Question and Answer: In this category, some short answer type of question will come. you have to elaborate the answer in few words.
Total Marks
From this book, there will be 10 marks questions. All questions will be from the syllabus provided by CBSE Delhi for class 10 session 2020-21.
Communication Skills Class 10 Questions and Answers
Most important Questions of Communication Skills Class 10. Solve
these MCQs to test your preparation of Unit 1 Communication Skills of
Employability Skills Class 10. Subjective Questions consists of many concepts
so do not forget to attempt those too. Here you will also fell Question and
Answers of Employability Skills class 10. These IT code 402 class 10 important
Questions would help you to fetch good marks in class 10th board examination
2021. These questions are prepared based on the new syllabus of class 10 IT
CODE 402 for session 2020-21.
Communication Skills Multiple Choice Questions and Answers
1. Which of the following is NOT an element of
communication within the communication process cycle?
(a)
Channel
(b)
Receiver
(c) Sender
(d) T ime
2. You need to apply
for leave at work? Which method of communication will you use?
(a) e -mail
(b) Poster
(c)
Newsletter
(d)
Blog
3. By which action can senders send their messages?
(a)
Gestures
(b)
Speaking
(c) R eading
(d) Writing
4. Which of the
following is an example of oral communication?
(a)
Newspapers
(b)
Letters
(c) P hone
call
(d) e-mail
5. What are the
types of words we should use for verbal communication?
(a)
Acronyms
(b) S imple
(c)
Technical
(d)
Jargons
6. Which of these is a positive (good) facial
expression?
(a) Frowning while concentrating
(b) M aintaining eye contact
(c) Smiling continuously
(d) Rolling
up your eyes
7. What does an upright (straight) body posture convey
or show?
(a)
Pride
(b)
Professionalism
(c) C onfidence
(d)
Humility
8. Which of these is
NOT an appropriate non-verbal communication at work?
(a) K eeping
hands in pockets while talking
(b) Talking
at moderate speed
(c) Sitting
straight
(d) Tilting head a bit to listen
9. Which of the following statement is true about
communication?
(a) 50% of our communication is non-verbal
(b) 20%
communication is done using body movements, face, arms, etc.
(c) 5%
communication is done using voice, tone, pauses, etc.
(d) 7 %
communication is done using words
10. Which of these are examples of positive feedback?
(a) Excellent,
your work has improved.
(b) I
noticed your dedication towards the project.
(c) You
are always doing it the wrong way.
(d) A ll
of the above
11. Which of these are examples of negative feedback?
(a) I hate
to tell you this but your drawing skill is poor.
(b) You can surely improve your drawing.
(c) These are good drawings but you can do better.
(d) None of the above
12. Which of the following are effective components of good feedback?
(a) Detailed and time
consuming
(b) D irect and honest
(c) S pecific
(d) Opinion-based
[Note : B and C both answers]
13.Which of these is NOT a
common communication barrier?
(a)
Linguistic
barrier
(b)
Interpersonal barrier
(c) F inancial
barrier
(d) Organisational barrier
14. In which of the following,
the underlined word is an adjective?
(a) R adha
has a red dress.
(b) I
can speak French.
(c) T he
Girl on the Train is a best-seller.
(d) Abdul
can swim fast.
[Note : A
and C both answers]
15.Which of these sentences is
capitalised correctly?
(a) Ravi
and i are going to the movies.
(b) Salim is visiting India in July.
(c) T he tiger is a Strong animal.
(d) S he is arriving on Monday
(a) When
is the party.
(b) I had bread omelette and a Banana for breakfast?
(c) I am so excited about my first foreign
trip,
(d) T his is Abdul’s notebook.
17. In which of these
sentences can you find an adverb?
(a) D ivya drinks
milk every day.
(b) Sanjay gifted me a new pen.
(c) I opened the door lock.
(d) Sita
is 5-feet tall.
18.Identify the indirect object
in the sentence, ‘The band played music for the audience.’
(a)
The band
(b)
played
(c)
music
(d) a udience
19. Which of these is an imperative sentence?
(a)
Switch off the fan.
(b)
Sheila has gone to the market.
(c)
Where are my pen
colours?
(d) O h
no! I missed my flight.
20.Which of these
sentences is in active voice?
(a) A
movie is being watched by them.
(b) The
car was repaired by Raju.
(c) H e
is reading a book.
(d) The thief was being chased by a
policeman
Communication Skills Class 10
Important Questions
B. Subjective questions
1. List the different types of verbal communication. Include examples
for each verbal communication
type.
Ans. The
table illustrates the different types of verbal communication:
2. What do you mean by feedback? Let’s take a scenario. Radha is your co-worker. Together you are making a report on how to manage the waste in your store. Since she has not completed her work on time, the whole report has got delayed and the manager has given you both a warning. Write down the feedback you would like to give your workers on time management. Try to keep the feedback specific and polite.
Ans. Feedback is the final component and one of the
most important factors in the process of communication since it is defined as
the response given by the receiver to the sender.
F eedback
to Radha
You are a great asset to the team. You are very professional and
focused on your work. Despite the difficult deadlines for the report on how to manage
the waste in your store, you maintain a positive attitude. You respond to
problems without getting angry or frustrated. Whenever you have free time I see
you studying or looking over someone’s shoulder trying to troubleshoot a
problem. It would benefit the entire department if you paid more attention to
the delivery time.
3.. Write down the common
communication barriers you may come across when you move to a new city or
country.
Ans. The common communication barriers a
person may come across when the move to a new city or country are:
P hysical Barriers: Physical barriers are the environmental and natural conditions that act as a barrier in communication. For example, text messages are often less effective than face-to-face communication.
LLinguistic
Barriers: The inability to communicate using a language is known as language
barrier to communication. Language barriers are the most common communication
barriers, it leads to misunderstandings and misinterpretations of the message.
For example slang, professional jargon.
I nterpersonal
Barriers: Barriers to interpersonal communication occur when the sender’s
message is received differently from how it was intended. It is also very
difficult to communicate with someone who is not willing to talk or express
their feelings and views.
O rganisational Barriers: Organisations are designed on
the basis of formal hierarchical
structures that follow performance standards, rules and
regulations, procedures, policies, behavioural norms, etc. Superior-subordinate
relationships in a formal organisational structure can be a barrier to the free
flow of communication.
C ultural Barriers: Cultural barriers is when people of different cultures are unable to understand each other’s customs, resulting in inconveniences and difficulties. People sometimes make stereotypical assumptions about others based on their cultural background, this leads to a difference in opinions and can be a major barrier to effective communication.
4. Write two sentences of each type of sentence — statement,
question, exclamatory and order.
Ans. The
two sentences of each type of sentence are:
Statement
1) Blue is my favourite colour.
2) The farewell party begins in
two hours.
Question
1) Do you want tea or coffee?
2) Is it raining?
Exclamatory
1) This is the best day of my
life!
2) Oh, my goodness, we won!
Order
1) Please lower your voice.
2) Respond immediately.
5. Which is your favourite food,
dish or cuisine? Write two paragraphs about your favourite food, dish or
cuisine. Make sure you follow all the rules about sentences and paragraphs you
have learnt.
Ans. I am very foodie. I love to eat. Among the
number of foods, Pizza is my favorite food because it tastes and smells
fabulous. My Mom cooks the best Pizzas in the world. I always ask her to make
Pizza.
In Pizzas, I love onion cheese Pizza a lot. This is because cheese
pizza is healthy and makes me strong. To create fun we also organize pizza
races in terms of who can eat the maximum number of pizzas. I can eat many
pizzas at a time.
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